Returns and Refund

At Naturevaidh, we take pride in delivering high-quality, natural products. If you face any issues with your order, we’re here to help.

1. Eligibility for Returns

We accept returns only in the following cases:

• Product received is damaged or defective
• Product received is incorrect or different from what was ordered

To be eligible:

• The request must be raised within 48 hours of delivery
• The product must be unused and in original packaging

2. Non-Returnable Items

Due to the nature of food products, we do not accept returns for:

• Opened or used products
• Products returned after 48 hours of delivery
• Change of mind or personal preference

3. Return Process

To request a return:

1. Contact us via phone or email
2. Share your order details and product images
3. Our team will review and confirm the request

Once approved, we will guide you through the return or replacement process.

4. Refund Policy

• Refunds are processed only after verification of the issue
• Approved refunds will be credited within 5–7 business days
• Refunds will be issued to the original payment method

5. Replacement Policy

• In case of damaged or incorrect items, we may offer a replacement instead of a refund
• Replacement will be shipped at no additional cost

6. Cancellation Policy

• Orders can be cancelled before dispatch
• Once shipped, cancellation may not be possible

7. Contact Us

For return or refund requests, please contact us:

📞 Phone: +91 88668 08044
📧 Email: support@naturevaidh.com